A Community Approach to Building Supply Chain Resilience in Portugal 

On 29 October 2024, TAPA EMEA’s first local cargo security conference in Portugal marked a significant milestone for the Transported Asset Protection Association and the Portuguese security community. Held in the historic Templo da Poesia in Lisbon, the event was hosted in partnership with the Association of Security Directors of Portugal (ADSP), and was designed to strengthen security standards within Portugal’s logistics sector. 

The day’s agenda provided a comprehensive look at the security landscape affecting the supply chain from traditional cargo crime to cyber threats. 

Delegates were welcomed by Armando Soares, Councilor of the Oeiras City Council, who underscored the critical importance of ‘Security in the Supply Chain’. Addressing a diverse audience of industry experts, security professionals, and government representatives, he highlighted the vital role secure logistics plays in both the economy and the community. 

Supply chains, he said, are essential arteries of global commerce, making them attractive targets for various criminal activities and disruptions which can have far-reaching impacts on all businesses, consumers, and the broader economy. 

José Meneses, Security Director at MAKRO – CASH & CARRY PORTUGAL, S.A., and President of the Board of the Association of Security Directors of Portugal (ADSP), explained how his Association was founded to bring together security leaders in Portugal to address shared challenges, promote best practices, and foster a proactive approach to security. Outlining the objectives of the conference, he emphasised the need for collaboration between the public and private sector, noting that as threats to supply chains evolve, so must the strategies to combat them. ADSP, he said, aims to serve as a bridge, connecting industry expertise with government support to create a robust framework for addressing these challenges. 

Ap Boom, TAPA EMEA’s Chief Financial & Compliance Officer, outlined TAPA’s mission and its ongoing commitment to improving supply chain security worldwide. This, too, is deeply rooted in a collaborative approach, involving members from diverse industries who share a commitment to secure logistics. The TAPA supply chain security Standards – Facility Security Requirements (FSR), Trucking Security Requirements (TSR), and Parking Security Requirements (PSR) – drive this by providing a practical and effective framework for mitigating risks across various points in the supply chain. These Standards, he noted, are not only technical guidelines but are also shaped by the collective expertise and real-world experiences of TAPA’s global membership.

Continuing this theme, Filipe de Almeida, TAPA EMEA’s Regional Lead for Portugal, Spain, and Africa reminded delegates that in today’s connected and interdependent world, vulnerabilities in one part of the supply chain can have ripple effects globally. He stressed the need for a united approach, where security protocols are not just reactive but preventive, leveraging technology, data, and collaboration to stay ahead of emerging threats. 

The role of PSP in securing urban supply chains

Pedro Miguel Lourenço De Sousa, Superintendent and Operations Department Director of the Portuguese Police (PSP), presented a compelling overview of PSP’s role in safeguarding urban supply chains and the critical importance of ensuring secure and uninterrupted distribution networks in cities, particularly in light of the increasing complexity and vulnerabilities of modern logistics.

Under the guiding principle of “A Comprehensive, Human, Strong, and Cohesive Police Force in Service of Citizens,” as outlined in the PSP Strategy 2023-2025, he said PSP’s mission extends beyond traditional law enforcement to actively protect essential supply chains from a range of threats. These urban supply chains are complex networks involving various stakeholders, including producers, distributors, transporters, and retailers, all of whom work to ensure the continuous flow of goods such as food, medicine, and industrial products. Any disruption to this network – whether through logistical issues or criminal acts – can have significant repercussions, affecting not only businesses but also public well-being.

Identifying threats to supply chains

Pedro de Sousa outlined several major threats to urban supply chains, particularly in densely populated metropolitan areas with high cargo volumes…

• Theft and Cargo Robbery: High-value goods are frequently targeted during transport and storage, with urban areas presenting a higher risk due to easier access for criminal activities.
• Sabotage and Vandalism: Critical infrastructure, including warehouses, distribution centers, and transport vehicles, is vulnerable to intentional damage, disrupting supply continuity.
• Organised Crime and Terrorism: Criminal networks may deliberately target supply chains to create economic and social instability.
• Cyberattacks: The increasing digitalisation of logistics operations has opened the door to cyberthreats that can disrupt management and control systems, putting the entire supply chain at risk.

PSP’s multi-layered approach to supply chain security

PSP employs a comprehensive, multi-layered approach, leveraging both traditional policing methods and modern technologies. De Sousa highlighted several key roles that PSP plays in protecting urban supply chains:

1. Vigilance and Patrolling: PSP’s constant presence in strategic areas, such as industrial zones and main transportation routes, acts as a deterrent to crime. Regular patrols in these high-risk areas help prevent theft and vandalism, thereby providing security to logistics operations.
2. Escorting Sensitive Cargo: PSP provides escort services for high-value or essential cargo, such as food and medical supplies, ensuring safe transit, especially during crises. 
3. Criminal Investigation: Recognising that supply chain crimes are often the work of  organised groups, PSP deploys specialised teams to investigate and dismantle these networks. This proactive approach aims to disrupt criminal organisations before they can execute further attacks on the supply chain.
4. Inter-agency Collaboration: Securing supply chains is a collective effort that requires coordination across multiple entities. PSP actively collaborates with other law enforcement agencies, municipal authorities, private security companies, and international organisations. Through information sharing and coordinated action, PSP enhances both preventive and reactive measures.
5. Advanced Technology Utilisation: PSP has been modernising its approach by integrating advanced monitoring technologies, including surveillance cameras, drones, and data analysis systems. These technologies enable real-time monitoring and provide critical insights that allow PSP to anticipate and respond to potential threats more effectively.

Challenges and opportunities for collaboration

Pedro de Sousa acknowledged that the sophistication of modern threats presents significant challenges for PSP and private security companies alike. Transnational crime, cyberattacks, and increasingly organised criminal operations require a high level of agility and adaptability. 

However, these challenges also create opportunities for deeper collaboration between PSP and private security providers. Superintendent de Sousa stressed that investing in advanced surveillance technologies and continuous training will be key to enhancing the security of distribution networks. 

The role of GNR in protecting supply chain transport

Lieutenant Colonel Tiago Lopes of the Portuguese National Republican Guard (GNR) explained GNR’s vital role in protecting supply chain transport across Portugal and the agency’s comprehensive strategy to prevent cargo theft, reduce security risks, and enhance resilience within supply chains.

This involves a multi-faceted approach, which includes the Safe Shopping and Safe Fuel Supply programmes designed to secure critical points in distribution, from local shops to fuel stations and cash transport networks. GNR’s proactive crime prevention strategies encompass patrols, escort services for sensitive cargo, and targeted investigations into organised theft rings. Additionally, GNR’s cooperation with private sector security, integration of advanced monitoring technologies, and commitment to ensuring fair competition in distribution networks contribute to a safer, more stable logistics environment.

Lieutenant Colonel Lopes concluded with a call for integrated responses, stressing the importance of coordinated efforts between public and private actors to address emerging threats in the supply chain. 

The role of intelligence in protecting supply chains

The conference was also joined by an expert from the Portuguese Security Intelligence Service (SIS), who delivered a critical presentation on the importance of intelligence in securing supply chains. This highlighted SIS’s mission to assess threats, support risk management, and ensure resilience against potential disruptions in logistics networks across Portugal. SIS’s work involves continuous threat assessments and intelligence gathering to help identify, monitor, and mitigate risks, from terrorism and sabotage to organised crime.

A key takeaway from the SIS presentation was the agency’s focus on a holistic security perspective – an ‘all hazards’ approach that prepares organisations to handle both high-impact but infrequent events as well as more common threats. Once again, this speaker stressed the need for cooperation across public and private sectors, reinforcing that effective security cannot be achieved in isolation. Through programmes like the Krítica Program for the protection of sensitive information, SIS provides critical threat indicators and risk mitigation advice to organisations in need.

Best practices and market solutions for supply chain security

The first panel discussion, moderated by Filipe de Almeida, focused on ‘Current best practices and market solutions for the needs of supply chain companies.’

Gonçalo Pereira Fernandes Pessoa, Country Sales Manager at Motorola Solutions, discussed the importance of real-time situational awareness in preventing cargo theft and minimising risks along transport routes. By combining advanced video surveillance, body-worn cameras, and incident management platforms, Motorola Solutions is enabling companies to monitor activities across multiple locations, analyse security incidents, and respond swiftly. Pessoa emphasised that these integrated solutions enhance supply chain resilience, helping companies maintain operational continuity and protect valuable assets.

Paulo Alves, Product Manager at Microsegur, outlined his company’s unified platform, which consolidates multiple security systems – such as access control, video surveillance, and automated license plate recognition – into a single interface. This approach simplifies security management, allowing supply chain companies to monitor and control their sites remotely, even in challenging environments. He discussed the concept of layered defence, a strategy that combines physical security measures with cyber defences to create a multi-layered barrier against both physical and digital threats. 

Pedro Rato, CCO at Targa Trackit, gave an update on innovative tracking and telematics solutions containing several case studies addressing security in high-risk transport scenarios. One example included the transportation of high-value items such as art and tobacco, where GPS-enabled tracking devices and real-time monitoring significantly reduced the risk of theft. He also discussed the SIGESTAME system developed for PSP (Portuguese Police), a 24/7 monitoring system for high-risk transports like weapons and ammunition, underscoring Targa’s commitment to security in critical distribution chains. 

Furthermore, he highlighted the use of AI-equipped dashcams that monitor driver behavior, ensuring the safety of personnel and valuable cargo. These advanced solutions help companies minimise security risks and provide real-time oversight of their operations.

The role of the security director in the supply chain

Jara Franco, President of the Board of the General Assembly of ADSP, moderated panel 2, which featured presentations from two highly-experienced security professionals – Silvestre Machado, National Security and Safety Director of Auchan Portugal Group, and Rui Caixinha, Security Manager at an air cargo company focusing on AVSEC (Aviation Security) requirements. 

Silvestre Machado addressed the multifaceted responsibilities of a security director in the modern supply chain environment. He began by setting the context, discussing the disruptive events shaping today’s world, from geopolitical and economic shifts to climate change and cyber threats​. A security director, he said, must be adaptable and able to respond to an ever-evolving risk landscape. 

He shared a framework for optimising security operations, which includes monitoring events in real-time, deterring potential threats, assessing incidents, and ensuring timely responses. He also highlighted the importance of automation and artificial intelligence (AI) as essential tools for future security enhancements. With ongoing labour shortages and a rising cost-of-living crisis, automation and AI are becoming fundamental for operational efficiency, helping logistics companies reduce costs, increase productivity, and gain new insights.

To ensure a resilient security structure, Silvestre Machado recommended several fundamental practices: creating clear security protocols, regularly training security teams, mapping risk areas and processes, conducting preventive maintenance, and investing in AI. 

Rui Caixinha provided insights into the unique security requirements for air cargo, focusing on the stringent AVSEC (Aviation Security) standards. This highlighted the importance of adhering to these regulations to safeguard passenger and crew safety as well as the air transportation of goods, which faces distinct security challenges compared to ground logistics. Given the rapid evolution of security threats in aviation, he underscored the need for constant vigilance and adaptation, where the security director acts as both a protector of assets and a guarantor of public safety.

Innovation in cargo protection solutions

Moderator Francisco Oliveira, Member of the Board and Treasurer of ADSP, led a session featuring three distinguished speakers: Paulo Marques, Director of Innovation and Technology at Microsegur; Gabriela Martins, Business Manager at Deepneuronic; and Rui Dias, Commercial Director of Strong Charon Security Solutions, S.A. 

Drones in Security: Opportunities and challenges

Paulo Marques opened the panel with a presentation on the dual role of drones in security. He explained how drones offer immense potential for real-time surveillance and rapid response in monitoring supply chain operations. Drones provide several advantages, such as continuous 24/7 coverage, access to hard-to-reach areas, and cost reduction by minimising the need for physical security teams. Marques highlighted various types of drones equipped with high-resolution cameras, thermal sensors, and autonomous navigation systems, which are increasingly deployed to secure critical infrastructures.

However, he also cautioned about the potential security risks that drones can pose when they are misused for espionage, sabotage, or interference with communications. To address these threats, he recommended a multi-layered approach that includes detection and blocking systems, geofencing to control drone access, and specialised training for security teams. 

Artificial intelligence in logistics security

Gabriela Martins presented the transformative role of artificial intelligence (AI) in logistics security. AI has revolutionised supply chain protection, she said, by offering proactive solutions for combatting theft, reducing loss, and improving operational efficiency. Martins outlined the main challenges facing traditional logistics security, such as manual surveillance limitations, data overload, and a reactive approach to incidents. AI-powered solutions, she argued, enable real-time anomaly detection, object recognition, and predictive risk assessment, allowing companies to identify and respond to potential threats before they occur.

One of the key components of Deepneuronic’s AI solution is intelligent video analytics. By using AI algorithms, the system can instantly analyse CCTV footage to detect suspicious behavior and identify unauthorised personnel or vehicles. Martins also demonstrated how AI can optimise route planning by identifying high-risk routes, enhancing access control through facial recognition and license plate identification, and providing predictive insights that help allocate security resources more effectively.

Holistic security solutions for supply chains

Rui Dias shared his expertise on holistic security solutions, focusing on the importance of combining human surveillance with advanced technology to safeguard supply chains. Dias explained that Strong Charon operates at the intersection of physical and digital security, offering integrated solutions that address the increasing complexity of supply chains, which are susceptible to multiple vulnerabilities such as theft, tampering, and unauthorised access.

Envisioning the future of supply chain security

The final panel discussion in Lisbon was titled ‘The Future of the Supply Chain and the Role of Security’ and provided a forward-looking discussion on the evolving landscape of supply chain security. Moderated by António Valente, Safety and Security Officer of Lisbon Metro and Vice-President of ADSP, the panel featured insights from Filipe de Almeida, Corporate Security and Business Resilience Manager at Rangel Logistics Solutions; António Gonçalves, Country Security Manager of DHL Express, and Ap Boom of TAPA EMEA.  

António Gonçalves from DHL Express offered insights into the proactive security measures and crisis management strategies employed by DHL to safeguard its global operations. As a leader in express logistics with a presence in over 220 countries, DHL faces unique challenges in ensuring the security of high-value, time-sensitive shipments. António Gonçalves explained that DHL adopts a preventative approach to security, aiming to anticipate and mitigate risks before they materialise. This proactive stance is rooted in a strong security culture, where every employee is responsible for upholding the company’s security standards.

DHL Express integrates the latest security technologies to address both physical and digital threats. António also highlighted the role of TAPA Standards’ certifications, including the FSR (Facility Security Requirements), which serve as a benchmark for maintaining high-security standards across DHL facilities worldwide. 

A strategic vision for TAPA’s role in supply chain security

Ap Boom discussed the strategic vision for TAPA’s role in the future of supply chain security. As threats to the supply chain continue to evolve, he said TAPA’s Standards and intelligence-sharing platforms will play a crucial role in helping companies stay ahead of emerging risks. TAPA’s certifications – such as the FSR, TSR (Trucking Security Requirements), and PSR (Parking Security Requirements) – will continue to provide a framework for organisations to implement consistent, high-quality security measures across global operations. He also stressed the importance of industry collaboration, noting that TAPA EMEA’s effectiveness depends on the active participation of its members and partners. 

The TAPA and ADSP Lisbon conference concluded with closing remarks from His Excellency Dr. Telmo Correia, Secretary of State for Internal Administration of Portugal. Dr. Telmo Correia’s address served as a powerful reminder of the critical role that secure and resilient supply chains play in national and economic security, particularly in a world marked by increasing global interdependence and rising threats to logistics operations.

The role of government in supply chain security

Dr. Telmo Correia began by acknowledging the vital contributions of both the public and private sectors in ensuring the safety and integrity of Portugal’s supply chains. Supply chain security, he said, is not only an industry responsibility but a national priority, requiring robust collaboration between government entities, law enforcement, and private organisations. In his view, protecting the flow of goods across Portugal and beyond is essential for safeguarding the country’s economic stability, public welfare, and global competitiveness.

The Portuguese government is fully committed to supporting these efforts through policies that reinforce supply chain resilience, crime prevention, and cybersecurity, he stated. 

Recognising TAPA’s role in building resilient supply chains

Dr. Telmo Correia expressed his gratitude to TAPA for its leadership in promoting best practices and security standards within the logistics and transport sectors, and praised the Association’s  proactive approach to supply chain security. Its certifications and intelligence-sharing systems have set a high bar for security excellence across the industry, he said. 

Addressing modern security challenges

Taking the opportunity to discuss the evolving security challenges faced by today’s supply chains, he highlighted key issues such as the rise in organised cargo crime, the growing threat of cyberattacks on logistics systems, and the challenges associated with managing security in an increasingly digital and interconnected world. Dr. Correia stressed that while technology offers new tools for enhancing security, it also opens up vulnerabilities that must be addressed through advanced cybersecurity measures, regulatory oversight, and continuous vigilance. 

A call for greater public-private partnership

In his closing remarks, Dr. Correia made a powerful call for strengthened public-private partnerships, asserting that effective supply chain security depends on seamless cooperation between government authorities and industry players. In this regard, he pledged the Portuguese government’s ongoing support for initiatives that promote secure supply chains, both through policy development and by providing resources to combat organised crime and cyber threats targeting the logistics sector.